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Sales and support of a new software product can be seriously complicated by compatibility problems that emerge when your product enters into the market. The main challenges are the negative client feedback and high cost of customer support due to incompatibility between your product and other popular software applications and operating systems already used by your clients. The answer to the problem is a comprehensive compatibility testing
STC’s compatibility testing process involves creating hardware and software configurations, designing and running tests in real environments to ensure that application is compatible with various hardware, operating system, databases and browser versions.
STC Third Eye’s testing lab is equipped with wide variety of enterprise-class applications in hardware and software environment designed to meet your specific business needs to ensure consistency in testing and test results.
STC APPROACH
Evaluation: Identifying the customer's requirements and compatibility issues.
Planning: Determining possible test scenarios and coverage measurements.
Execution: Executing test by our experienced test engineers against the created required hardware and software environment.
Reporting: Reporting of used Test environments , test cases, and found defects and issues together with analysis of possible causes and fixing suggestions
Software Test Environments |
Browsers |
Firewalls |
Network |
System Management |
Anti-Virus |
File Management |
VPN |
Virtual Machines |
CD Soft |
e-mail |
Internet security |
Server |
Archivers |
Graphics |
Updaters |
Downloader’s |
Anti-Spyware |
Media Players |
Synchronization |
Internet security |
Anti-Spam |
Drivers |
Instant Messengers |
Search |
Hardware Test Environments |
Vendor |
Acer, Compaq, Dell, Hewlett-Packard, IBM |
Bus |
AGP, USB, PCI, ISA |
BIOS |
Phoenix, Award, AMI, Compaq |
Chipset |
Intel, VIA, AMD, ATI, SIS |
CD-ROM/DVD-ROM Drives |
Samsung, LG, Compaq, Sony (2X to 52X and higher) |
Hard Drive |
IDE, ATA-100, USB, SCSI |
Audio Adapters |
Adlib, Creative Labs, Logitech, Media Vision, Roland |
Printers |
Canon, Epson, Hewlett-Packard, Panasonic |
Network |
3Com, ATT, Zyxel, Intel, Cisco, U.S. Robotics |
Graphics Adapters |
ASUS, Gigabyte, Saphire, Microstar, S3, Trident |
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The STC Advantage
Proven Test Process
Automation Test Experts with specific tool knowledge
Customer driven Engagement Models
Dedicated Account Managers for the projects (Single Point of Contact )
Static analysis methods on source code to exploiting some kinds of software to report a potential vulnerability in the system.
Proven testing technique whereby explicit knowledge of the internal workings of the item being tested is used to select the test data.
Specific knowledge of
programming code to examine
outputs.
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